The potential of network APIs has become a hot topic in telecom circles, fueled by initiatives like GSMA’s Open Gateway and predictions of new revenue streams. The global telecom API market is projected to grow from $50.9 billion in 2024 to $159.5 billion by 2029, showcasing immense potential. Yet only 51% of telecom operators believe their systems are API-ready. While 49 operators, representing 65% of global market share, have adopted GSMA Open Gateway APIs, tangible financial outcomes remain elusive.

Why do telcos struggle to monetize APIs effectively? Are structural barriers preventing success, or is this a case of misplaced optimism? At Comviva, we explore these challenges, uncover the missing pieces, and chart a path forward, drawing inspiration from successful ecosystems.

The Disconnect: Enterprise Needs vs. Telco Offerings

  • What Enterprises Expect:
  • Seamless, standardized APIs for capabilities like connectivity, security, and location services to enhance operations and customer experience.
  • What Telcos Deliver:
  • Fragmented and inconsistent APIs, hindered by legacy systems, lack of standardization, and poor developer experiences.

A 2024 Network APIs Strategy Report highlights this disconnect, revealing that only 51% of telcos consider their systems API-ready. This gap underscores the need for transformation.

Key Challenges in API Monetization

Despite the momentum around CAMARA, a key GSMA initiative for standardized telco APIs, several challenges impede API monetization. These issues span technical, operational, and business domains.

  1. Inconsistent API Implementations
  • Issue: CAMARA’s standards often clash with telcos’ legacy systems and customizations.
  • Impact: Developers face inconsistent API behavior, making integration time-consuming and costly.
  1. Divergent Telco Environments
  • Issue: Telcos’ varying backend technologies lead to inconsistent API behavior.
  • Impact: Enterprises encounter scalability challenges and unpredictable service quality.
  1. Authentication and Security Variability
  • Issue: Telcos apply unique security protocols despite CAMARA’s OAuth 2.0 standards.
  • Impact: Developers must create multiple authentication solutions, increasing costs and risks.
  1. API Versioning and Update Disparities
  • Issue: Telcos lack consistent versioning strategies.
  • Impact: Compatibility issues arise, forcing enterprises to invest in continuous updates.
  1. Data Privacy and Regulation Compliance
  • Issue: Regional regulations like GDPR and CCPA create fragmentation.
  • Impact: Enterprises face delays and added complexity in integration.
  1. Latency and Performance Variations
  • Issue: Inconsistent network performance affects real-time applications.
  • Impact: Services like messaging and fraud detection suffer, reducing API appeal.
  1. Legacy System Limitations
  • Issue: Many telcos rely on outdated infrastructure.
  • Impact: Integration hurdles increase time-to-market, limiting API adoption.
  1. Poor Documentation and Developer Engagement
  • Issue: Incomplete documentation hampers developer onboarding.
  • Impact: Longer integration timelines discourage API adoption.
  1. Lack of Clear Monetization Frameworks
  • Issue: Differing pricing models create confusion.
  • Impact: Enterprises struggle with ROI uncertainty, hindering scalability.
  1. Testing and Certification Gaps
  • Issue: Many telcos’ APIs lack rigorous certification.
  • Impact: Discrepancies between standards and performance reduce trust.

Bridging the Gaps: Partners and Marketplaces

While CAMARA provides a foundational framework for telco APIs, the persistent technical, operational, and business gaps prevent telcos from realizing their full monetization potential. To overcome these challenges, strategic partnerships and robust API Marketplaces are critical enablers:

  • Partnering for Expertise and Standardization

Strategic technology partners can:

  • Align telco APIs with CAMARA standards through rigorous testing.
  • Simplify integration with legacy systems.
  • Ensure compliance with global regulations.
  • API Marketplaces as Catalysts

API Marketplaces foster adoption and revenue growth by:

  • Unified Developer Experience: Standardized, well-documented APIs.
  • Faster Go-to-Market: Pre-tested APIs for quick launches.
  • Revenue Ecosystems: Monetization tools and flexible pricing models.
  • B2B2X Collaboration: Ecosystem-driven innovation for new value streams.

Comviva’s API Marketplace exemplifies these strengths, offering a standardized, developer-friendly ecosystem that simplifies integration, reduces time-to-market, and drives scalable revenue streams for telcos. By leveraging platforms like Comviva’s, telcos can transform the potential of APIs into sustainable business outcomes.

Future Trends: The Road Ahead

The telco API marketplace is evolving amidst competition from aggregators. Success hinges on overcoming GTM challenges:

  • Telco Marketplaces vs. Aggregators: Decide between enhancing telco marketplaces or collaborating with aggregators.
  • Developer Experience as a Differentiator: Standardized APIs and intuitive portals are essential.
  • Building Trust and Interoperability: Collaboration is key to thriving ecosystems.

Conclusion: Transforming Hype into Revenue

The hype surrounding network APIs presents an exciting opportunity for telcos, but without addressing the fundamental challenges of interoperability, standardization, and developer engagement, the promise of monetization remains elusive. By embracing a more collaborative approach—partnering with ecosystem enablers, enhancing their API offerings, and investing in API marketplaces—telcos can bridge the gaps and transform the current landscape.

In doing so, they will not only overcome existing hurdles but also position themselves at the forefront of a thriving digital economy, turning API-driven innovation into a sustainable and profitable revenue stream. The road ahead is challenging, but with the right strategy, the future is ripe with potential.

Explore how Comviva’s API Marketplace can accelerate your API journey and unlock new monetization opportunities.

Deshbandhu Bansal

Deshbandhu Bansal

Deshbandhu is the Chief Operating Officer (COO) and Head of Comviva's Cloud Communication Solutions portfolio. He has over 17 years of experience in the IT and Telecom industry, with a specialization in business development...