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Enterprise Messaging - ComvivaGuest Blogs

Telecom: Enterprise Messaging is the New Black

Enterprises love messaging. There is no evidence in this world that can deny the obviousness of the fact that enterprises just love reaching out to their customers. Be it regarding…
Ronald Van Loon
21st August 2018
Application-to-Person - ComvivaGuest Blogs

Telecom: Customer Experience is The Key to Success

It can without a semblance of doubt be said that the digital transformation is currently over us. Gone are the days when companies wanted to prepare for it, and go…
Ronald Van Loon
31st July 2018
Compete or Collaborate - ComvivaGuest Blogs

How Cloud Technology Enables New Business Models

Ten years ago, few would have imagined that employees could work entirely remotely or that an entire business infrastructure could exist on the internet. With the adoption of cloud computing,…
Patrick Hogan
30th July 2018
Compete or Collaborate - ComvivaGuest Blogs

Compete or Collaborate… or Both?

“Get used to the concept of co-existence” “… Disrupt things with a Consortium model” “Reach up into the growth space to take back your market from big players” The progressive…
Daniel Steeves
24th July 2018
Guest Blogs

Grey Hair Views for Technology Start-ups

I’ve spent a fair bit of time over the past five or ten years chatting with and sometimes mentoring dozens of technology start-ups as well as established SMEs, in and…
Daniel Steeves
9th July 2018
mobile application threats - ComvivaBusiness Solutions

Rethinking OSS/BSS in the Age of Digital Transformation

Digital transformation has, for all intents and purposes, become the norm, not the exception in these times. This is especially true for the global telecommunications space which has, doubtlessly, been…
Bal Mukund
6th July 2018
Application-to-Person - ComvivaBusiness Solutions

Work in Progress: Examining Sales and Distribution in Emerging Markets

These are testing times for telecom operators. On one hand, over-the-top players pose serious competition for revenue and market share. On the other, digitization is making it imperative for these…
Bal Mukund
6th July 2018
gathers momentum - ComvivaDigital Lifestyle Solutions

Digital Sales and Distribution Key to Telco Growth in LATAM

In the era of steadily decreasing ARPUs, digitization is providing a lifeline to telecom operators all around the world. Sales and Distribution (S&D) is one such aspect of operator’s business…
Bal Mukund
6th July 2018
Consumer Value Solutions

How Big Data Analytics is Ushering in Next Generation Operations and Business Support Systems

Know your customer. The customer knows more than you. When it comes to customer experience management, this is, perhaps, the first (and, arguably, the only) rule of thumb. And why…
Amit Sanyal
5th July 2018
Guest Blogs

Telecom: Digital Transformation in the Sales and Network Distribution

The digital transformation is upon us, and telecom operators seem to be the ones directly under the impact of it. The advent of new data and technological needs has meant…
Ronald Van Loon
2nd July 2018

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