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Mobile Financial Solutions

Barriers to mobile payment adoption

Today, mobile payment options are becoming increasingly sophisticated. The reason may be attributed to the continued evolution of new supporting technologies but, even with the attainment of such maturation of…
Comviva
22nd March 2016
Managed VAS

Managed Services and Customer Experience Management: An Essential Partnership

Technology has evolved, as has managed services.In fact, it would be a bit of an understatement to say that it has undergone several permutations and combinations over the years. Shall…
Anurag Srivastava
22nd March 2016
Managed VAS

The changing dynamics of Operator and Managed Service Provider relationship

The role of the managed service provider is increasingly becoming important as operators look to new avenues for “rationalizing costs” without “sacrificing customer experience”. The thrust towards cost rationalization has…
Comviva
21st March 2016
Customer Value Management

Data Monetization Challenges

The global traffic in data is going to exceed the one zettabyte (1000 exabytes) threshold by the end of 2016, according to Cisco’s VNI Forecast 2014 -2019. This growth is…
Comviva
14th March 2016
Business Solutions

Global Trends in Telecom OSS/BSS

Today, operators are faced with a plethora of challenges-namely-thinning margins, plunging ARPUs and cannibalization of revenues by the emergence of OTT service providers. To counter this, telecom operators must not…
Comviva
9th March 2016
Business Solutions

How to fool-proof your company’s OSS/BSS transformation

OSS/BSS transformation in telecom is a shift from a product centric to a customer centric model with the aim to improve customer experience and hence increase loyalty. Bringing change in…
Comviva
7th March 2016
Customer Experience Management

Telecom CXM enabled by Big Data Analytics

The rapid proliferation of smartphones has brought with it many changes like the increase in data consumption, migration to 3G/4G, emergence of OTT providers besides increasing customer’s expectation from the…
Comviva
3rd March 2016
Mobile Financial Solutions

Mobile Money Services : Putting micro savings back into focus

One of the fascinating trends to emerge in the last few years has been the role of mobile money services in mobilizing micro savings from the unbanked and underbanked segments…
Comviva
1st March 2016
Customer Value Management

Proactively Connecting With Connected Customers and Addressing Telecom Churn

In the highly competitive telecom markets of today, characterized by multiple operators and free flow of product related information, operators must wake up to the reality of telecom churn and…
Comviva
29th February 2016
BLE Hyper Local Commerce - ComvivaReferences

How BLE is making Hyper Local Commerce possible

Within the present scenario of mobile-centric universal commerce, the merchants are increasingly making efforts to drive their global presence on multiple channels alongside delivering greater service and capability exposure to…
Comviva
26th February 2016

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