The Rise of Agency Banking in Kenya
According to the Central Bank of Kenya’s guidelines on agent banking, a Bank “Agent” means an entity that has been contracted by an institution and approved by the Central Bank…
Mwema Kerich2nd July 2015
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Why is mobile money important for the unbanked?
Mobile money, a term used to refer to payments made for a wide range of products or services through a mobile device is revolutionizing financial access, especially for the unbanked.…
Comviva30th June 2015
What is Mobile POS?
A Mobile point of sale (mPOS) is a smartphone, tablet or a wireless device which performs the same functions as that of an electronic point of sale terminal . With…
Comviva29th June 2015
Tuning into Africa
Africa’s music industry seems to be hitting all the right notes. A few years ago, this space was considered a minor “blip” on the international music industry’s radar. Today, things…
Atul Madan24th June 2015
A2P: Aiming 2 Profit
The telecom industry is, by and large, fiercely divided on whether Over-the-Top (OTT) players have sounded the death knell for SMS or not. One faction of experts has already written…
Srinivas Nidugondi19th June 2015
Mobile Banking: not just a niche service-a norm!
With lifestyles becoming busier today, the benefits of banking-on-the- go cannot be overemphasized. This is why mobile banking is fast emerging as a favorite with consumers and in turn is…
Comviva19th June 2015
Mobile Wallets: ensuring a seamless purchase journey
With customers looking for integrated and seamless purchase journeys, irrespective of the mode, the lines between different forms of commerce namely in store purchase, e-commerce and mobile commerce are fast…
Comviva19th June 2015
Customer Experience Management-the Latin American way!
Managing customer experience in Latin America is an interesting proposition-and not merely because each country differs vastly from the other in terms of culture and the law. As a side…
Amit Sanyal8th June 2015
Financial Inclusion-No Longer an Exception!
The world is getting smaller and financial inclusion is steadily becoming a rule, not an exception. Sample this-according to The little Data Book on Financial Inclusion 2015 (TDB)released by the…
Steve Summers2nd June 2015
Cash is still the king. Well, in India at least
According to the Reserve Bank of India (RBI), as of February 2015, India had over 20.86 million credit cards and 538.03 million debit cards-in other words, quite a bit of…
Srinivas Nidugondi21st May 2015
