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BlogsBusiness Strategy

Reinventing the Core for Future Growth

The telecom industry is undergoing a massive shift. Growing customer expectations, disruptive competitors and shrinking margins are forcing CSPs to evolve from being just a pipe for connectivity services. To…
Manish Vyas
17th September 2022
BlogsBSS

Unlocking Future Growth for CSPs

The telecom industry has been facing strong headwinds as competition from digital players and challengers is eroding the traditional business model. This is forcing CSPs to accelerate time to market…
Manoranjan ‘Mao’ Mohapatra
13th September 2022
BlogsDigital Financial Solutions

UPI: Financial Inclusion on Steroids

We live in a digital age with access to almost everything at our fingertips—from purchasing groceries and ordering food to paying bills and making payments. New-age payment applications such as…
Chirantan Sharma
9th September 2022
BlogsBusiness Solutions

How CPaaS is Reinventing Customer Engagement and Experience

Delivering exceptional customers experiences is the top most priority for businesses across industries today. What really provides enterprises the winning edge are the innovative ways in which they can elevate…
Deshbandhu Bansal
8th August 2022
BlogsBusiness Solutions

Guiding Principles to adopt a future-ready Digital BSS Strategy

Siloed and heavily customized legacy business support systems (BSS) have become a stumbling block for innovation in the telecom sector. Suboptimal transformation outcomes and continued business requirements changes have made…
Sachin Saraf
3rd August 2022
BlogsCustomer Experience Management

Customer Experience: The New Battleground for Digital Success

It's no secret that customer experience is a critical factor for business success in today's digital age. It’s time CSPs position themselves at the front of the field and take…
Jens Voigt
3rd August 2022
Blogs

Time to Market: The New Digital Imperative for CSPs

In today’s digital economy it’s survival of the fastest. The speed of generating value, meeting customer expectations, and getting products and services to market will decide whether you are moving…
Bikram Sherawat
3rd August 2022
BlogsBusiness Solutions

How BSS modernization can give telecom operators a Business Advantage in the new normal

Using an overlay approach as opposed to a complete overhaul of legacy IT systems is a faster and more cost-effective way to achieve strategic objectives – speed to market, sustainable…
Bikram Sherawat
19th July 2022
How Comviva’s mobiquity ® Pay platform helped Colombia’s first electronic payment & deposit company (SEDPE) bring financial inclusion to millions.BlogsBusiness Solutions

Gen Zs – The Emerging Spenders

It’s an exciting time for us to be alive. Humanity has survived wars and pandemics, the most recent one included. Humans are now reinventing themselves – their behaviors, interests, and…
Chirantan Sharma
18th July 2022
BlogsCustomer Value Management

Gamification 102 – Its impact – Part 2

Gamification has been the subject of research and on Gartner’s radar for emerging technologies for over a decade. Given the hype and the studies performed, there are many measures of…
Manish Jain
7th July 2022

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