25
of Technology Excellence
2
PLATFORMS USERS
100
COUNTRIES SERVED
3000
MINDS & INNOVATORS
70
PATENTS REGISTERED
OUR COMMITMENT
Focused on You
A problem can be trivial or immense,
but every problem is worth solving.
Our world can be better in some small or big way,
but it’s a challenge worth trying.
Our lives can be transformed slightly or tremendously,
but it’s our efforts that matters in the end.
”We are living in an exciting digital era marked by unprecedented growth and opportunities. I am looking forward to driving impactful change and harnessing the power of digital platforms and technology to elevate Comviva to extraordinary heights. Our mission is clear, to deliver unmatched value and pioneer a new phase of digital excellence for our clients and stakeholders.
Rajesh ChandiramaniChief Executive Officer
WHAT WE DO
Propelling the Digital Ecosystem
* Comviva CSAT process is administered by an independent external agency. Respondent pool of over 1300+ Senior Client stakeholders
CSAT FRAMEWORK SCORES
Over 89% Customers Rated Comviva ‘Truly Loyal’ And ‘Accessible’ 5 Years In A Row*
CERTIFICATIONS
Focussed on Quality
Every Comviva employee is responsible for ensuring the highest standards of quality are strictly adhered to. Ranging from product development to delivery and after sales services, we leverage close partnerships with customers, vendor associates, et all, to ensure the norms are firmly in place. That apart, an unwavering focus on innovation and research and development further underscores the importance of on-time, first-time right and quality services and support.
Comviva’s Quality Management System conforms to the requirements specified by ISO 9001:2015 / TL 9000 R6.3/R5.7 standards. At the apex is the organization’s quality manual, which provides details of its quality policy. It also refers to the key processes pertaining to engineering and support, which are being adhered to, along with their interactions. Further, the leadership team’s emphasis on product and service quality is showcased as well. We maintain that customer feedback is a key input to enable improvement in the company’s products and processes. The primary aim is to ensure that the feedback loop is closed in a timely manner.
Our Quality Policy – “We shall strive to meet the expectations of our customers, by delivering on time, innovative and defect free products and solutions, developed using continuously improving processes and best available technology.”
FROM OUR BLOG
