‘Digital’ has rapidly transformed the banking and payments industry in 2021 and is set to redefine the industry in the years ahead, by significantly enhancing the customer experience, lowering the barriers to entry, facilitating the launch of innovative service and enabling new business models; thus creating value for both banks and the customers. The Comviva’s FINesse – Digital Banking Newsletter Edition 2 keeps you up to date on the digital banking. payments trends, innovations, and best practices, allowing you to create your digital strategy and capitalize on this opportunity.