Manage Subscriptions, and Services from a Single Interface
BlueMarble Subscription Manager is a comprehensive solution for managing digital subscriptions and event-based charging across third-party products, OTT services, and bundled offerings. It supports dynamic charging, micro-charging, and fallback options, ensuring flexibility for both operators and customers. Businesses can create tailored subscription plans and influence customer buying decisions through renewal reminders and notifications.
The platform enhances user control with features like pause and resume subscriptions, try-and-buy options, future subscriptions, and scheduled deactivation, delivering a seamless and customer-centric subscription experience.
Intelligent Features for Credible Digital Experiences
Centralized Subscription Management
Manages digital subscriptions and event charging for various services.
Diverse Charging Mechanisms
Supports micro-charging, fallback options and threshold balance configurations.
Key Notifications
Sends alerts for various subscription states and events.
Pause & Resume Subscriptions
Allows subscribers to pause and resume services as needed.
Try and Buy Options
Offers trial periods for services before purchase.
Future Dated Services
Facilitates customers to manage their subscriptions with the convenience of scheduling both future activations and deactivations.
Auto Top-up
Automates balance replenishment using saved payment tokens, monitors subscription status, initiates payments, updates the Online Charging System (OCS), and sends notifications.
Bulk Buy
Allows customers to pre-purchase multiple renewals of an offer at a discounted rate, with automatic future renewals until the bulk purchase is exhausted, as per operator-defined rules.
Location-Based Charging/Discount
Apply dynamic pricing or discounts based on a customer's location.
Why Choose BlueMarble Subscription Management?
Enhanced Customer Engagement
Provides personalized and seamless subscription experiences.
Operational Efficiency
Streamlines subscription management and event charging processes.
Flexibility for DSPs
Supports diverse charging models and plan configurations.
Secure Mobile Payments
Enable safe, convenient transactions via mobile.
Improved Customer Retention
Offers features like renewal reminders and tailored plans.
Robust Data Monetizationts, Increased Revenue
Enables effective monetization of data and services.
Comprehensive Customer Support
Ensures advanced customer care and support.
Future Planning
Supports future subscriptions and deactivations for customer convenience.
Selected by top operators and media providers around the world
Credible Impact
Use Cases
Telecom
Managing digital subscriptions and event charging for telecom services.
Data Monetization
Utilizing robust data monetization features to enhance revenue streams.
Customer Care Centres
Providing advanced customer support and handling subscription-related queries.
Marketing Teams
Creating tailored subscription plans and renewal reminders to influence customer buying journeys.
Frequently asked questions
BlueMarble Subscription Manager supervises the entire subscriber lifecycle, from initiation to termination. It then defines flexible rules that govern rating, charging, discounts, and promotions to provide customized services to streamline subscription.
For enterprise customers, BlueMarble Subscription Manager supports both parent and child account levels, which includes tracking services. Look forward to centralized subscription management, charging, and provisioning for a streamlined experience.
The platform equips you with a centralized platform to manage all your OTT and data plans. You can set flexible rules for promotions, service provisioning, and rating, ensuring an excellent user experience for your subscribers.
The platform supports all the mandatory Open APIs prescribed by the TMForum ODA component directory. This includes APIs for payment and account management, billing, service order management, and more.
Yes, BlueMarble Subscription Manager can be easily integrated with other products in the BlueMarble suite, such as CPQ, Commerce, and Order Management. It helps you create a comprehensive tech stack to manage your operations in its entirety.