Indonesia’s Leading Telecom Provider integrated its sales and distribution (S&D) network and inventory management to improve market responsiveness.

2-minute read

BlueMarble Retail increases 30% in operational excellence

Business Need

One of the major mobile network operators in Indonesia, wanted to automate and modernize S&D networks by integrating real time stock management, S&D management, retailer management and performance management modules.

The client was looking to drive digital enablement across crucial business functions and upgrade its existing architectural complexity owing to multi-vendor portfolio which leads to inefficiencies, poor distribution channels and lost opportunities.

Collaborating for Success

~1 Bn

Inventory Units successfully remote-migrated

190K - 500K

ramped-up system capacity - increase in number of system users

30%

increase in operational excellence from E2E supply chain business process re-engineering

50%

increase in efficiency of Fleet on Street (FOS)

There was a need to deploy robust, consolidated architecture that was highly scalable and flexible, helping the operator achieve its strategic business objectives, Comviva engagement was focused on simplifying large monolithic software applications and network functions into smaller, reusable components accessible through Open APIs.

Partnered with Comviva Technologies to migrate incumbent dealer modules and partner management processes to an agile and responsive cloud based BlueMarble Retail (S&D) network. Modules deployed include – Production and Provisioning, Inventory Management and Partner Management. Ultimately, delivered an extensible solution that other smaller-scale operating companies can leverage.

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